Refund Policy

1. We take pride in the quality of our consulting services and strive to ensure your satisfaction. However, due to the nature of our professional services, refunds are generally not provided after work has commenced.

2. If you are dissatisfied with our services, please contact us within 14 days of the service date to discuss your concerns. We will work with you to resolve the issue.

3. For project-based fees, a 50% deposit is required to reserve time and resources. This deposit is non-refundable once work has begun. The remaining balance is due upon completion.

4. If you cancel a project before work has started, you may receive a full refund of any deposit paid, minus any administrative fees. Cancellations must be made in writing.

5. Once we have delivered a final report, presentation, or other deliverable, no refunds will be issued. We encourage you to review interim deliverables and provide feedback throughout the engagement.

6. In the unlikely event that we are unable to deliver the agreed-upon services due to unforeseen circumstances, we will offer a prorated refund for any work not performed.

7. Refunds, if approved, will be processed using the original payment method within 10 business days. You will receive a confirmation email once the refund is complete.

8. For hourly consulting engagements, you are billed for actual time worked. No refunds are available for hours already logged, but we will stop work upon your request to prevent further charges.

9. Any disputes regarding charges must be raised within 30 days of the invoice date. After this period, charges are considered final and accepted.

10. If you believe you have been charged in error, please contact us immediately. We will investigate and correct any mistakes promptly.

11. We do not offer refunds for any third-party expenses incurred on your behalf, such as software licenses, travel costs, or registration fees, unless those expenses are refundable by the third party.

12. Retainer-based services are billed monthly. Unused retainer hours do not roll over to the next month and are not refundable unless otherwise agreed in writing.

13. In the case of multi-service packages, refunds are calculated based on the value of services already rendered. Package discounts may be forfeited if a partial refund is issued.

14. We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance.

15. If you have any questions about our refund policy, please contact us using the information provided at the end of this document. We are happy to clarify before you commit.

16. This policy applies only to services purchased directly from NR Strategic Ventures. For services purchased through a third party, their refund policies apply.

17. We recommend that you carefully review the scope of work and ask any questions before engaging our services. This helps ensure mutual understanding and reduces the need for refunds.

18. In the event of a dispute, we will attempt to resolve it amicably through negotiation. If no resolution is reached, the dispute shall be governed by the laws of Missouri.

19. No refunds are provided for dissatisfaction with subjective aspects of our services, such as personal opinions about strategic advice, unless the advice was clearly negligent.

20. We value your feedback and use it to improve our services. If you are unhappy, please give us a chance to address your concerns before requesting a refund.

21. This refund policy is effective as of January 1, 2026. We encourage you to review it periodically for any updates.